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Reining In Credit Card Abuses

 

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On Thursday, July 31, the House Financial Services Committee approved our priority Credit Cardholders’ Bill of Rights, HR 5244, on a 39-27 vote. The bill would ban the worst unfair credit card practices, such as raising your interest rate to 36% APR or more because your payment was as little as one hour late or because your credit score declined, even if you had a perfect payment history. Consumer Program Director Ed Mierzwinski reports that in his 19 years in Washington, the credit card companies had never lost any vote, even in committee, but that this time, thousands of letters from consumers had made a difference. Floor action is expected in September, as is a Senate hearing on companion legislation. In June, Higher Education Program Director Chris Lindstrom testified before Congress on the bill; in April, Mierzwinski did.

Overview

Credit card companies use a variety of unfair practices to trap consumers in a cycle of over-priced debt. The companies are allowed by regulators to raise your rates for any reason, including no reason. They are allowed to operate nationally out of states, like Delaware and South Dakota, with weak consumer laws and no limits on interest rates or fees.

Consumers should either pay balances in full, or make the largest payments they can afford, and always pay early in the cycle to avoid late fees. But for years the firms lowered minimum monthly payments and encouraged the use of cards for everyday expenses—through rewards programs—so that many consumers accumulated massive amounts of credit card debt. Until recently, a consumer who owed credit card debt of $5,000 at a common 16 percent APR, who only made the typical 2 percent minimum payment, would take 26 years to pay off the card, even if it was cut up and never used again. Even the federal regulators finally took notice, and recently ordered banks to increase minimum payments by a modest amount.

In 2005, Congress passed punitive legislation long sought by the powerful credit card industry to make it harder and more expensive to file for bankruptcy, and to force consumers to pay off more credit card debt if they do so.

The new law includes a weak yet-to-be-implemented disclosure of how many years it will take to pay off the card if you only make the minimum requested payment. S 393, the Akaka Credit Card Minimum Payment Warning Act, would replace that industry-approved disclosure with a specific, customized warning.

Although the ability of states to regulate the fees and interest rates (APRs) of credit card companies has been severely restricted by federal preemption doctrine, which has allowed the weak laws of Delaware and South Dakota to override the state laws where credit card customers live, states are taking action in one area. In response to the growing problem of aggressive credit card marketing to young people on college campuses, some states, such as California, have restricted campus credit card marketing. Several colleges and universities have taken similar actions at the local level. See the U.S. PIRG report, "Graduating Into Debt: Credit card marketing on college campuses," for more information.

While legislation to rein in the credit card industry has been stymied by bank campaign contributions over the past decade, we are making enormous progress.  Recently, the House and Senate have held many more hearings than in past Congresses.

U.S. PIRG supports the following comprehensive reform bills and several other bills as well.

Rep. Carolyn Maloney (D-NY)’s Credit Cardholders Bill of Rights, HR 5244, which has over 80 co-sponsors:

Highlights:

-Bans imposing new penalty interest rates (of as much as 36% APR) retroactively on old balances when rate raised due to late payment to someone else or decline in credits core, not delinquency on the card itself (consumer is in good standing with card). This practice by banks is called universal default).

-Bans changing terms of card for any reason including no reason (all companies do this now

-Requires payments mailed at least a week in advance to be considered on time (no late fees can be charged).

The Senator Bob Menendez (D-NJ) Credit Card Reform Act, S 2753, which includes bans universal default, includes a number of other strong provisions such as a limit on retroactive interest charges and caps on penalty fees. The bill also gives consumers under the age of 21 the right to choose whether to receive credit card solicitations. Card issuers could only solicit young consumers if they receive affirmative consent in advance.

Senator Carl Levin’s Stop Unfair Practices in Credit Cards Act, S. 1395, which is a strong bill out there. Highlights:

-- Bans universal default. If card is paid as agreed, interest cannot be raised on previous or future balances.

-- If the consumer is in default to the bank itself, the bill limits penalty rate increases to: (1) seven percentage points above the current interest rate; and (2) future credit extensions only.

-- Bans fees to pay by phone and reverses current bank practice of applying payments to lowest APR balance. (If a consumer’s balance is tied to several APRs -- often a balance transfer is at 0% APR -- but purchases and cash advances are at much higher rates, your entire payment currently only goes to the lowest balance only, if you only make a partial payment.)



U.S. PIRG Consumer Advocate Ed Mierzwinski testifies before Chairwoman Carolyn Maloney’s House Consumer Credit subcommittee in support of the Credit Cardholders Bill of Rights, HR 5244.

Resource

New York Times editorial: The College Credit Card Trap

This recent editorial features the U.S. PIRG Education Fund's truthaboutcredit.org campaign to get unfair credit card marketing off college campuses. Read the editorial.

News

House Financial Services Committee Approves Credit Cardholders Bill of Rights, HR 5244

U.S. Rep. Carolyn Maloney (D-NY) and U.S. PIRG’s Ed Mierzwinski appear in a story on New York City's WNBC-TV discussing the historic victory July 31 in the House Financial Services Committee, which approved her Credit Cardholders Bill of Rights, HR 5244, on a 39-27 vote.

CNNMoney.com Article on Campus Credit Card Debt

Higher Education Program Director Chris Lindstrom is quoted in this article on student credit card debt.

PIRG Expert Interviewed for ABC News Now Story on Credit Card Industry Reform

Consumer Program Director Ed Mierzwinski is featured in this 7/7/08 story on regulating the credit industry

New York Times Article on Credit Card Overhauls

Consumer Program Director Ed Mierzwinski is quoted in this article on potential credit card industry reforms.

Truthaboutcredit.org

A U.S. PIRG Education Fund and Student PIRG campaign launched in October 2007, asking colleges to adopt responsible credit card marketing principles.

Transcript of PBS Frontline Interview with PIRG expert

Consumer Program Director Ed Mierzwinski's interview on the "secret history of the credit card."

PIRG Testimony on Credit Card Practices

Our June 2007testimony at the House Financial Services Committee hearing, where we made recommendations that certain unacceptable practices should be banned.

PIRG Testimony on Credit Card Interchange Fees

Our July 2007 testimony before a hearing of the Antitrust Task Force of the House Committee on the Judiciary. Everyone, whether they pay with cash or plastic, pays more at the store and more at the pump because of these unfair banks impose on merchants.

Consumers Save Thousands By Calling Credit Card Company

MASSPIRG: More than half of consumers who called their credit card company to complain about their high annual interest rates were successful in reducing those rates by an average of one-third, according to a report by the Massachusetts Public Interest Research Group (MASSPIRG).



 

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